Location: Nairobi, Kenya.

Reports to: Client Relations Manager.

Application Deadline: 20th March 2026The Opportunity: More Than a Sales Role.

Are you ready to build bridges between world-class clinical expertise and the patients, doctors, and corporations who need it most?

At M.P. Shah Hospital, we are not just another healthcare provider. We are a 90+-year-old legacy institution with a pioneering spirit—the first hospital in Kenya and Africa to achieve JCI Healthcare Sustainability Certification, and the home of Green365, our award-winning sustainability initiative.

We are seeking a Business Development Manager who understands that growth in healthcare isn’t just about numbers. It’s about trust. It’s about relationships. It’s about connecting our clinical excellence to the community in ways that expand access, deepen partnerships, and sustain our mission of compassionate care.

If you are a strategic thinker with a “hunter” mentality and a healer’s heart, this is your opportunity to make a tangible difference.

The Opportunity

As the Business Development Manager, you will be the face of our hospital to the medical community and corporate sector. You will lead strategic initiatives to increase patient volume, manage high-value physician relationships, and identify untapped market opportunities.

What You’ll Do: Key Responsibilities

• Drive Strategic Growth.
• Develop and execute a data-driven business development plan targeting key specialty: Cardiology, Oncology, Orthopaedics, Renal Care, and Women’s Health.
• Identify and penetrate untapped market segments, including corporate clients, insurance partners, and regional referral networks.
• Achieve and exceed quarterly and annual targets for new patient volume, referral growth, and partnership revenue.
• Cultivate Physician & Referral Networks.
• Serve as the primary liaison between M.P. Shah Hospital and community physicians, specialists, and referring clinics.
• Build and maintain a referral physician database, tracking engagement, satisfaction, and referral patterns.
• Organize Continuing Medical Education (CME) sessions, hospital tours, and networking events to deepen relationships with the medical community.
• Proactively address “referral leakage” by understanding competitor dynamics and strengthening our value proposition to referrers.
• Forge Corporate & Insurance Partnerships.
• Identify, negotiate, and implement corporate wellness programs and tailored healthcare packages for local businesses, multinationals, and SMEs.
• Build strategic relationships with insurance providers, TPAs, and brokers to ensure M.P. Shah is the preferred provider in their networks.
• Collaborate with marketing to co-create partnership campaigns that highlight our unique differentiators—including Green365 sustainability and JCI-accredited quality.
• Analyse, Measure, & Optimize.
• Use CRM tools (MS Dynamics 365) and market data to track referral patterns, monitor ROI on outreach activities, and identify growth opportunities.

Prepare monthly dashboards and reports for leadership, showing progress against KPIs including:

• New patient acquisition by source.
• Referral volume by physician/partner.
• Partnership revenue and ROI.
• Market share trends in target specialties.
• Continuously refine strategies based on data insights, eliminating waste and maximizing impact.
• Amplify Community Impact.
• Lead and coordinate health camps, medical screenings, and community outreach programs that bring our clinical expertise directly to the public.
• Partner with the marketing team to capture stories and data from these events, feeding into our brand narrative of “Expertise Honed in Service.”
• Represent M.P. Shah Hospital at industry forums, business networking events, and community gatherings as a brand ambassador.
• Embed Sustainability in Every Partnership.
• Position Green365 and our JCI sustainability certification as a key value proposition in all partnership conversations.
• Educate corporate clients on how partnering with an environmentally responsible healthcare provider enhances their own ESG reporting and brand image.
• Identify opportunities for co-branded sustainability initiatives (e.g., tree planting with corporate partners, green health challenges).

Essential Qualifications

• Education: Bachelor’s degree in Business Administration, Marketing, Healthcare Management, or a related field.
• Experience: Minimum 5 years of proven success in healthcare business development, pharmaceutical sales, hospital relationship management, or corporate partnerships within the healthcare sector.
• Track Record: Demonstrable history of meeting or exceeding growth targets and building sustainable, high-value relationships.

Critical Competencies:

• Strategic Relationship Management.
• Analytical rigor.
• Negotiation & commercial acumen.
• Healthcare ecosystem knowledge.
• CRM & digital proficiency.

How to Apply

If you are ready to take your career to the next level and make a tangible difference in healthcare, we want to hear from you. 

Please forward your applications to the hospital recruitment portal through the link below: https://recruitment.mpshahhosp.org/ on or before 20th March 2026. 

Applications will be considered on a rolling basis until the position is filled. Early submission is encouraged.

‘MP Shah Hospital is an equal opportunity employer’